Ideas for life

About Us

M19 is an organisation that exists to ensure that people, in spite of their background, have access to great care and real choices to continue living a happy life in any care environment. As company we support care providers in improving and sustaining care rating including building the capacity of new leaders.

We have always believed with the correct approach; every care home and home care services have the potential to succeed – even those in challenging circumstances. Nothing should be a barrier to sustaining good and outstanding care. 


M19 want to contribute positively to the lives of old people everywhere, not just in the area we serve. We design and develop slowly, ideas aimed at not only to help the elderly in care homes or those receiving care at home, but also to improve health and social care as a whole. These ideas address some of the most intractable challenges facing the elderly – including leaving their homes, choosing a care home or home care services, and the lack of quality care.

We- Innovate and Sustain

Holistic care can only be achieved and provided through innovation, determination, hard work and evidence-driven methods. In some areas, it could be about changing the way care is provided, or changing the way we think about training carers, leaders, managers and directors. For example, our sustained approach to management and leadership training and professional development is helping to embed good practice in care homes – for new managers and leaders right through to directors.

We -Aspire

We believe as an organisation that impact can only be achieved through working in partnership with key stakeholders, such as governments and health and social care organisations, as well as community members. Working in partnership will also allow us to extend our impact to other aspects of care – spreading our expertise through initiatives designed to improve the entire health & social care industry.

What we do


M19 Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015. we support care homes and home care services, to meet the requirements of care quality commission. We work with the staff to understand the KLOEs (Key lines of enquiry) and how they are linked to the day to day care provided.

Policy Development

M19 has a library of policies and procedures which can be adapted to the needs of any care home or home care service, we modify and review your policies and procedures in line with information about your organisation.

Interim Home Management

We provide interim home management service for care homes without home managers or in the process of recruiting a home manager. Our pool of manager’s have experience in troubleshooting, maintaining and sustaining compliance and overall management of any size care home.

Change Management

We support care homes and home care services to manage transition through implementing plans and ideas that effect change, control change and helping staff to adapt to change. Our staff are able to work with services using their mission, visions and goals including processes to enable change and growth.

Quality Assurance

We provide quality assurance tool to support care homes to evidence work carried out by the staff. With self-assessment and quality audits, the care home and home care services can maintain and review compliance and keep up to date with requirements of regulators and changes in legislation.

Who We Work With

‘Discover what’s Possible’



7 + 3 =

13 Clarence Road
Stanstead Mountfichet
CM24 8JX

Tel: 01279 498079

Aspire~ Innovate~ Sustain